ISO 21001:2018 Educational Organizations Management System

 


What is ISO 21001:2018 Educational Organizations Management System?

ISO 21001:2018 "Educational organizations - Management systems for educational organizations - Requirements with guidance for use" This standard is dedicated to the unique relationship between an educational institution, its students, clients, and other important stakeholders. It stands independently as a management system standard, derived from ISO 9001 but not limited to a specific sector, and is in harmony with other ISO management system standards through its use of the High  Level Structure. ISO 21001 offers a unified management tool for entities that provide educational goods and services, designed to fulfill the needs and expectations of students and other clients. Its goal is to increase the satisfaction of students, clients, and staff by efficiently implementing its Enterprise Operational Management System (EOMS), which includes processes for system enhancement.

ISO 21001 is an officially recognized international standard issued by the International Organization for Standardization, made public in 2018. Its purpose is to serve as a unified management tool for entities that offer educational products and services, ensuring they are able to satisfy the requirements and needs of learners and other stakeholders. The primary goal of ISO 21001 is to assist educational service providers in delivering services of superior quality. It is a standalone management system standard, derived from ISO 9001 and not designated for a specific sector, yet it is harmonized with other ISO management system standards through the implementation of the High Level Structure. ISO 21001 concentrates on the unique relationship between an educational institution, learners, customers, and other pertinent parties.

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